~ Quality ~

Pioneer Facility Services operates a Quality Management System which is compliant and certified with the requirements of the ISO 9001: 2008 Standard. It is the policy of this company to operate its business in a manner that consistently meets or exceeds the quality standards set by our stakeholders. To achieve this, we are committed to continuous improvement of our operations and the products and services provided by our company.

We of recognise that the quality of our products and services are determined by our customer needs and expectations. Our objectives are to:

• Identify the changing needs and expectations of our customers
• Develop and maintain processes and procedures that ensure that these changes are accommodated
• Achieve efficiency in our operations, attention to detail, and responsiveness to customer priorities
• Provide quality products and services on time, and at the lowest cost
• Provide and employment opportunity where continuous improvement is encouraged